[109] “Three experiments were conducted to test the effectiveness of a rejection-then-moderation procedure for inducing compliance with a request for a favor.
The introduction of a four-month time limit should therefore be accompanied by a simplification of the procedure for rejecting complaints, and in particular more flexible arrangements for hearing the complainant and the undertaking(s) complained against.
Requêtes fréquentes français :1-200, -1k, -2k, -3k, -4k, -5k, -7k, -10k, -20k, -40k, -100k, -200k, -500k, -1000k,
Requêtes fréquentes anglais :1-200, -1k, -2k, -3k, -4k, -5k, -7k, -10k, -20k, -40k, -100k, -200k, -500k, -1000k,
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