Procedure for acquisition of stake in excess of 40% (Article 8)

Please note that our current processing time is 2 weeks.

The play area then remains functional during the repair delays.

(4) If additional or supplementary orders are placed subsequently or if additional repair work is needed, the agreed repair period shall be extended accordingly.

The output and repair timing that provide the optimum income and expenditure can be known.

Some shops have the repair time based on manufacturers guidelines.

The necessary time to perform the repair shall be announced by the Customer Service on a case-by-case basis.

A typical Mean Time To Repair (MTTR) figure of 15 minutes is easily achievable.

Normal repair delay is 14 working days (excluding shipping time)

We do our very best to have your product returned to you within the set repair period.

Rush repair delay is 3 working days (excluding shipping time)

the measures taken (speed restriction, repair time) when prescribed values are exceeded;

Normal repair delay is 14 working days (excluding shipping time)

This new repair period shall take into account the current workload and may exceed the delivery period initially stated in the cost estimate.

Within 48 hours, we will provide an accurate description of the fault and an estimated repair time.