4) Briefing to passengers seated within a buffer zone

Tags: pilot tells passengers he is not qualified to land the plane

This pilot made an announcement to his passengers on September 11th, 2001 and lied to them

Air Canada also agreed to provide a briefing to passengers within the buffer zone.

From the loudspeaker, a voice: "Ladies and gentlemen, on the portside, at 11 o'clock, we have…a polar bear.

Communication with passengers in an emergency: the procedures indicate that the master will make a public address announcement to passengers and crew, as necessary, telling them proceed to a designated safe area.